30-day Satisfaction Guarantee
Most of our products have a 30-day satisfaction guaranty. If you are not happy with your item you may return the item for a refund of the purchase price less shipping. You must have a RA number to return an item.
All returns must be requested within 30 days of receipt of the products. Credits are for the price paid for the product only. Shipping charges are the responsibility of the customer. Most products come with a manufacturer’s warranty and may be repaired or replaced through the manufacturer. Any media (i.e. software, video tapes, DVDs, books, software licenses, etc.) are not eligible for return. You must have a RA number to return an item. To obtain a number, contact us. Any return not complying to the above or the return instructions may be rejected or subject to a 15% restocking fee.